Effective Date: 2024
Production and Processing Time
Review Product Details: Take a moment to review the product descriptions to confirm that they meet your expectations. Ensure that the product details accurately reflect your intended purchase, including size, color, quantity, and price.
Production Times: Please refer to the product description for estimated production times. Orders typically take 2-4 business days to process before shipment. During peak seasons or promotions, processing times may be slightly longer.
Shipping Options
Shipping Methods: We offer free and standard shipping options for custom apparel orders.
Shipping Costs: Shipping costs are calculated based on the destination and chosen shipping method.
Shipping Duration
Delivery Time: The shipping duration depends on the selected shipping method and destination. Once the order has been dispatched, shipping typically takes 2 to 5 business days.
Shipping Confirmation
Tracking Information: Customers will receive a shipping confirmation email with tracking details once the order has been shipped. This information allows customers to monitor the progress of their shipments on the courier's website.
Shipping Delays
Unforeseen Circumstances: While we strive to meet estimated delivery times, unforeseen circumstances or high demand may lead to delays. We will notify customers of any significant delays and provide updates on the status of their orders.
Address Accuracy
Customer Responsibility: Customers are responsible for providing accurate shipping information. The customer is responsible for additional shipping charges due to incorrect address details.
Lost or Stolen Packages
Responsibility: We are not responsible for lost or stolen packages after they have been marked as delivered. Customers should contact the shipping carrier for assistance in such cases.
Multiple Items in an Order
Separate Shipments: Orders with multiple items may be shipped separately to ensure timely delivery. Customers will be provided with individual tracking information for each shipment.
International Shipping
We do not offer international shipping to select countries. International shipping costs and delivery times vary by destination.
Contact Us
Don't hesitate to contact our customer support team at info@edricci.com for any shipping-related inquiries or concerns.
By placing an order with ERICCI, you acknowledge and agree to comply with the terms outlined in this shipping policy. We appreciate your understanding and cooperation.
Thank you for choosing EDRICCI.
Look Good! Do Good! Together, we can make a difference.