FAQ's – EDRICCI
What makes EDRICCI a brand?
At EDRICCI, sustainability is at the heart of everything we do. We use eco-friendly materials like organic cotton, recycled polyester to minimize environmental impact. Our production methods prioritize ethical practices, reducing waste, and conserving resources. By choosing EDRICCI, you're supporting a brand committed to making fashion more sustainable.
Where are EDRICCI products made?
Our products are crafted by ethical manufacturers who share our values of sustainability and premium quality. We work closely with suppliers to ensure fair labor practices and responsible production methods.
What materials do you use in your garments?
We use a variety of eco-conscious materials, including:
Organic Cotton: Grown without harmful pesticides and chemicals.
Recycled Polyester: Made from recycled plastic bottles, reducing waste and energy consumption.
How do I care for my EDRICCI clothing?
We recommend washing our garments in cold water, using a gentle detergent, and air drying when possible to extend their lifespan and minimize environmental impact.
Does EDRICCI offer clothing for men, women, and unisex?
Yes, we offer a wide range of apparel for men, women, and unisex. Our collection includes stylish, sustainable options for every family member.
How can I find the right size for me?
We provide a detailed size guide on each product page to help you choose the correct size. The guide includes measurements for different areas (chest, waist, hips, etc.) to assist you in finding the perfect fit.
Do you follow standard sizing?
Yes, our sizes follow standard measurements. However, because each garment is crafted with premium materials, we recommend checking the specific size guide for each item to ensure an accurate fit.
What payment methods do you accept?
We accept the following payment methods:
- Major Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Visa Debit, MasterCard Debit
- PayPal
- Apple Pay
- Google Pay
- Amazon Pay
- Other secure payment options are listed on the checkout page.
Is it safe to use my credit card on your website?
Yes, all payments are processed securely to protect your personal and financial information.
Can I use multiple payment methods for my purchase?
At this time, we only accept one payment method per order.
Are there any additional fees when using certain payment methods?
There are no additional fees for using any of our accepted payment methods. The total price, including taxes, will be shown at checkout.
Do you ship internationally?
No, we do not offer international shipping at the moment. However, we constantly look for ways to expand and bring EDRICCI to more locations.
What is the production and processing time?
Our production and processing time typically ranges from 2 to 4 business days, depending on the item and order volume. We strive to ensure every order is carefully crafted and delivered on time. Please visit our Shipping Policy page for more details.
What is the shipping duration?
Once your order has been processed, shipping typically takes 2 to 5 business days, depending on your location. Please visit our Shipping Policy page for more details.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the courier's website.
What is your returns and refunds policy?
We want you to be delighted with your purchase. If you're not, we offer returns and exchanges within seven days of delivery. Items must be unworn, unwashed, and in their original condition. Please visit our Returns & Refunds Policy page for more details.
How do I stay updated on new products and promotions?
Please stay connected with us by following EDRICCI on social media and signing up for our newsletter. You'll be the first to know about new arrivals, exclusive offers, and special promotions.
How can I contact EDRICCI for further assistance?
For any questions or concerns, contact our customer support team via our Contact Us page or support@edricci.com. We're here to help!
Thank you for choosing EDRICCI.
Look Good! Do Good! Together, we can make a difference.